Moving colocation sites is always tedious and stressfull, and such a transition is never technologically simple. We had 2 situations to remedy fast: the migration of our local T1 and the migration of our colocation site. Core NAP did what we knew they were capable of doing, and they made everything happen more smoothly than we could ever have hoped.

We were originally Zilker Internet Park customers, then became Jump Point customers and enjoyed great tech support from both companies. Unfortunately, tech support from the company that purchased Jump Point was horrible. When we found out the original Jump Point owners were starting another local hosting company, we were eager to become customers and again enjoy great tech support. We were not let down. In the past couple weeks I have needed help from your tech support staff on a number of issues and in every case I received fast, competent tech support and the issue was resolved. We appreciate Core NAP's great sales and billing departments and their quick-to-reply, competent tech support personnel and are happy to be their customers.

We expected excellent service from CoreNap because of the history and reputation of the team and we have not been disappointed. If anything, the quality the service and their promptness when we have any questions have exceeded our already high expectations.

We have used a number of ISPs and web hosting services over the last several years. Corenap is far and away the best we have seen in terms of uptime, responsiveness, and a no BS approach to doing business and serving their clients.